.page-faq {
  --faq-card-bg: #ffffff;
  --faq-border: 1px solid rgba(10, 31, 68, .12);
  background: var(--cream);
  color: var(--charcoal);
  min-height: 60vh;
}

/* ===== 顶部帮助中心首屏 ===== */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  background:
    radial-gradient(circle at 82% 16%, rgba(212, 160, 23, .18) 0, transparent 34%),
    linear-gradient(135deg, #07152e 0%, var(--deep-blue) 48%, var(--deep-blue-2) 100%);
  color: var(--cream);
  padding: 24px 20px 44px;
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: 0;
  background-image:
    repeating-linear-gradient(0deg, transparent 0, transparent 32px, rgba(255, 255, 255, .035) 32px, rgba(255, 255, 255, .035) 33px),
    repeating-linear-gradient(90deg, transparent 0, transparent 32px, rgba(255, 255, 255, .035) 32px, rgba(255, 255, 255, .035) 33px);
  pointer-events: none;
}

.page-faq .faq-hero-inner {
  position: relative;
  z-index: 1;
  max-width: var(--max-width);
  margin: 0 auto;
}

.page-faq .faq-hero .breadcrumb {
  margin-bottom: 30px;
  color: rgba(245, 240, 235, .65);
}

.page-faq .faq-hero .breadcrumb a {
  color: var(--cream);
  text-decoration: none;
}

.page-faq .faq-hero .breadcrumb a:hover {
  color: var(--gold);
}

.page-faq .faq-hero .breadcrumb .sep {
  color: var(--gold);
}

.page-faq .faq-hero-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 30px;
}

.page-faq .faq-hero-content {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
}

.page-faq .faq-kicker {
  font-family: var(--font-mono);
  font-size: .76rem;
  letter-spacing: .18em;
  text-transform: uppercase;
  color: var(--gold);
  margin: 0 0 10px;
}

.page-faq .faq-hero-content h1 {
  font-family: var(--font-head);
  font-size: clamp(1.65rem, 4.2vw, 2.6rem);
  line-height: 1.16;
  margin: 0 0 14px;
  color: var(--cream);
  letter-spacing: .01em;
}

.page-faq .faq-hero-lead {
  margin: 0 0 22px;
  font-size: .96rem;
  line-height: 1.78;
  color: rgba(245, 240, 235, .84);
  max-width: 60ch;
}

.page-faq .faq-hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

.page-faq .btn-primary {
  background: var(--gold);
  border: 1px solid var(--gold);
  color: var(--deep-blue);
  font-weight: 700;
  transition: var(--transition);
}

.page-faq .btn-primary:hover {
  background: var(--gold-deep);
  border-color: var(--gold-deep);
}

.page-faq .btn-ghost {
  background: transparent;
  border: 1px solid rgba(212, 160, 23, .55);
  color: var(--cream);
  transition: var(--transition);
}

.page-faq .btn-ghost:hover {
  border-color: var(--gold);
  background: rgba(212, 160, 23, .08);
}

.page-faq .faq-hero-figure {
  margin: 0;
  border-radius: var(--radius-lg);
  overflow: hidden;
  border: 1px solid rgba(212, 160, 23, .35);
  box-shadow: 0 22px 50px rgba(0, 0, 0, .36);
  background: var(--deep-blue-2);
}

.page-faq .faq-hero-figure img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

/* ===== 热门问题区域 ===== */
.page-faq .faq-content-section {
  max-width: var(--max-width);
  margin: 0 auto;
  padding: 46px 20px 30px;
}

.page-faq .faq-section-head {
  display: flex;
  align-items: baseline;
  gap: 12px;
  margin-bottom: 20px;
}

.page-faq .faq-section-head .sec-index,
.page-faq .faq-contact-head .sec-index {
  font-family: var(--font-mono);
  font-size: .86rem;
  color: var(--gold);
  border: 1px solid rgba(212, 160, 23, .4);
  border-radius: 6px;
  padding: 2px 8px;
  line-height: 1.4;
  flex-shrink: 0;
}

.page-faq .faq-section-head-body {
  display: flex;
  flex-direction: column;
  gap: 2px;
}

.page-faq .faq-section-head h2 {
  font-family: var(--font-head);
  font-size: 1.45rem;
  line-height: 1.2;
  margin: 0;
  color: var(--deep-blue);
}

.page-faq .faq-section-head .sec-desc {
  margin: 0;
  font-size: .85rem;
  color: var(--rock);
}

.page-faq .faq-content-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 28px;
  align-items: start;
  margin-top: 26px;
}

/* ===== 手风琴问题列表 ===== */
.page-faq .faq-accordion {
  background: var(--faq-card-bg);
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--shadow-panel);
  border-top: 1px solid var(--light-gray);
}

.page-faq .faq-acc-item {
  border-bottom: 1px solid var(--light-gray);
  background: #fff;
  transition: box-shadow .2s;
}

.page-faq .faq-acc-heading {
  margin: 0;
}

.page-faq .faq-acc-heading .accordion-trigger {
  display: flex;
  align-items: center;
  gap: 12px;
  width: 100%;
  padding: 17px 14px;
  background: #fff;
  border: none;
  cursor: pointer;
  text-align: left;
  color: var(--charcoal);
  font-family: var(--font-body);
  font-size: .95rem;
  font-weight: 600;
  line-height: 1.5;
  transition: background-color .2s;
}

.page-faq .faq-acc-heading .accordion-trigger:hover {
  background: rgba(212, 160, 23, .06);
}

.page-faq .faq-q-index {
  font-family: var(--font-mono);
  font-size: .74rem;
  color: var(--gold-deep);
  background: rgba(212, 160, 23, .1);
  border: 1px solid rgba(212, 160, 23, .28);
  border-radius: 6px;
  padding: 2px 7px;
  white-space: nowrap;
  flex-shrink: 0;
}

.page-faq .faq-q-main {
  flex: 1;
  min-width: 0;
}

.page-faq .accordion-panel {
  overflow: hidden;
}

.page-faq .faq-answer {
  padding: 0 18px 20px 58px;
  color: #414a5c;
  font-size: .92rem;
  line-height: 1.8;
}

.page-faq .faq-answer p {
  margin: 0 0 10px;
}

.page-faq .faq-answer p:last-child {
  margin-bottom: 0;
}

.page-faq .faq-answer a {
  color: var(--gold-deep);
  text-decoration: underline;
  text-underline-offset: 2px;
}

.page-faq .faq-answer a:hover {
  color: var(--deep-blue);
}

/* ===== 右侧服务状态面板 ===== */
.page-faq .faq-aside-column {
  display: flex;
  flex-direction: column;
  gap: 18px;
}

.page-faq .status-dashboard {
  position: relative;
  background:
    linear-gradient(160deg, rgba(212, 160, 23, .06) 0, transparent 30%),
    linear-gradient(150deg, var(--deep-blue) 0%, var(--deep-blue-2) 100%);
  border-radius: var(--radius-lg);
  padding: 20px 18px;
  color: var(--cream);
  box-shadow: var(--shadow-card);
  border-top: 3px solid var(--gold);
}

.page-faq .status-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 10px;
  margin-bottom: 16px;
}

.page-faq .status-kicker {
  font-family: var(--font-mono);
  font-size: .68rem;
  letter-spacing: .16em;
  text-transform: uppercase;
  color: var(--gold);
  margin: 0;
}

.page-faq .status-head h2 {
  margin: 4px 0 0;
  font-family: var(--font-head);
  font-size: 1.14rem;
  color: var(--cream);
  line-height: 1.2;
}

.page-faq .status-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 8px;
}

.page-faq .status-item {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 11px 12px;
  border-radius: 10px;
  background: rgba(255, 255, 255, .045);
  border: 1px solid rgba(255, 255, 255, .06);
}

.page-faq .status-dot {
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: var(--bright-green);
  box-shadow: 0 0 0 3px rgba(0, 255, 127, .16);
  flex-shrink: 0;
}

.page-faq .status-info {
  display: flex;
  flex-direction: column;
  gap: 2px;
  min-width: 0;
}

.page-faq .status-info strong {
  font-size: .9rem;
  color: var(--cream);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.page-faq .status-info small {
  font-family: var(--font-mono);
  font-size: .72rem;
  color: rgba(245, 240, 235, .55);
}

.page-faq .faq-status-foot {
  margin: 14px 0 0;
  padding-top: 12px;
  border-top: 1px solid rgba(255, 255, 255, .1);
  font-family: var(--font-mono);
  font-size: .72rem;
  color: rgba(245, 240, 235, .5);
}

.page-faq .faq-data-figure {
  margin: 0;
  border-radius: var(--radius-md);
  overflow: hidden;
  border: 1px solid var(--light-gray);
  background: #fff;
  box-shadow: var(--shadow-panel);
}

.page-faq .faq-data-figure img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.page-faq .faq-help-card {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  background: var(--deep-blue);
  border: 1px solid var(--gold);
  border-radius: var(--radius-md);
  padding: 16px 18px;
  color: var(--cream);
  text-decoration: none;
  transition: var(--transition);
}

.page-faq .faq-help-card:hover {
  background: var(--gold);
  color: var(--deep-blue);
  border-color: var(--gold);
}

.page-faq .faq-help-text strong {
  display: block;
  font-size: 1rem;
}

.page-faq .faq-help-text small {
  display: block;
  margin-top: 2px;
  font-size: .8rem;
  opacity: .7;
}

.page-faq .faq-help-arrow {
  font-size: 1.4rem;
  color: var(--gold);
  transition: transform .2s;
}

.page-faq .faq-help-card:hover .faq-help-arrow {
  transform: translateX(4px);
  color: var(--deep-blue);
}

/* ===== 联系支持区域 ===== */
.page-faq .faq-contact-section {
  margin-top: 30px;
  background: var(--deep-blue);
  color: var(--cream);
  padding: 50px 20px 60px;
  position: relative;
  overflow: hidden;
}

.page-faq .faq-contact-section::before {
  content: "";
  position: absolute;
  inset: 0;
  background:
    radial-gradient(circle at 90% 10%, rgba(0, 255, 127, .07) 0, transparent 32%),
    radial-gradient(circle at 10% 90%, rgba(212, 160, 23, .1) 0, transparent 30%);
  pointer-events: none;
}

.page-faq .faq-contact-inner {
  position: relative;
  z-index: 1;
  max-width: var(--max-width);
  margin: 0 auto;
}

.page-faq .faq-contact-head {
  display: flex;
  align-items: baseline;
  gap: 12px;
  margin-bottom: 26px;
}

.page-faq .faq-contact-head .sec-index {
  border-color: rgba(212, 160, 23, .5);
}

.page-faq .faq-contact-head h2 {
  margin: 0;
  font-family: var(--font-head);
  font-size: 1.45rem;
  color: var(--cream);
}

.page-faq .faq-contact-head .sec-desc {
  margin: 2px 0 0;
  font-size: .85rem;
  color: rgba(245, 240, 235, .6);
}

.page-faq .faq-contact-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
}

.page-faq .faq-contact-card {
  display: flex;
  flex-direction: column;
  gap: 6px;
  padding: 20px;
  background: rgba(255, 255, 255, .05);
  border: 1px solid rgba(255, 255, 255, .1);
  border-radius: var(--radius-lg);
  color: var(--cream);
  text-decoration: none;
  transition: border-color .2s, background .2s;
}

.page-faq .faq-contact-card:hover {
  border-color: var(--gold);
  background: rgba(212, 160, 23, .07);
}

.page-faq .faq-contact-icon {
  width: 40px;
  height: 40px;
  display: flex;
  align-items: center;
  justify-content: center;
  border-radius: 10px;
  background: rgba(212, 160, 23, .12);
  border: 1px solid rgba(212, 160, 23, .3);
  color: var(--gold);
  margin-bottom: 6px;
}

.page-faq .faq-contact-icon svg {
  width: 20px;
  height: 20px;
}

.page-faq .faq-contact-label {
  font-family: var(--font-mono);
  font-size: .72rem;
  letter-spacing: .12em;
  text-transform: uppercase;
  color: rgba(245, 240, 235, .55);
}

.page-faq .faq-contact-card strong {
  font-size: 1.08rem;
  color: var(--cream);
  word-break: break-all;
}

.page-faq .faq-contact-card small {
  color: rgba(245, 240, 235, .62);
  font-size: .8rem;
  line-height: 1.55;
}

.page-faq .faq-contact-note {
  padding: 20px;
  background: rgba(212, 160, 23, .08);
  border: 1px solid rgba(212, 160, 23, .38);
  border-radius: var(--radius-lg);
  color: var(--cream);
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.page-faq .faq-contact-note p {
  margin: 0;
  font-size: .92rem;
  line-height: 1.72;
  color: rgba(245, 240, 235, .8);
}

.page-faq .faq-contact-note small {
  color: rgba(245, 240, 235, .5);
  font-size: .8rem;
  line-height: 1.6;
}

/* ===== 状态指示灯脉冲动画 ===== */
@media (prefers-reduced-motion: no-preference) {
  .page-faq .status-item.is-live .status-dot {
    animation: faq-live-pulse 2.4s ease-out infinite;
  }

  @keyframes faq-live-pulse {
    0% {
      box-shadow: 0 0 0 0 rgba(0, 255, 127, .45);
    }
    70% {
      box-shadow: 0 0 0 9px rgba(0, 255, 127, 0);
    }
    100% {
      box-shadow: 0 0 0 0 rgba(0, 255, 127, 0);
    }
  }
}

/* ===== 响应式布局 ===== */
@media (min-width: 640px) {
  .page-faq .faq-contact-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 960px) {
  .page-faq .faq-hero {
    padding: 34px 24px 58px;
  }

  .page-faq .faq-hero-grid {
    display: grid;
    grid-template-columns: minmax(0, 1.05fr) minmax(280px, .95fr);
    gap: 44px;
    align-items: center;
  }

  .page-faq .faq-content-section {
    padding: 56px 24px 30px;
  }

  .page-faq .faq-content-grid {
    grid-template-columns: minmax(0, 1fr) 330px;
    gap: 34px;
  }

  .page-faq .faq-answer {
    padding: 0 22px 24px 62px;
  }

  .page-faq .status-dashboard {
    position: sticky;
    top: calc(var(--nav-h) + 16px);
  }
}

@media (min-width: 1024px) {
  .page-faq .faq-contact-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-contact-section {
    padding: 60px 24px 70px;
  }
}